{"id":7554,"date":"2026-10-27T14:23:30","date_gmt":"2026-10-27T13:23:30","guid":{"rendered":"https:\/\/puzzlup.be\/faq\/"},"modified":"2026-10-27T17:07:05","modified_gmt":"2026-10-27T16:07:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/puzzlup.be\/nl\/faq\/","title":{"rendered":"Veelgestelde vragen"},"content":{"rendered":"<style>.pl-faq{max-width:820px;margin:35px auto 70px;padding:0 20px}.pl-faq details{border-bottom:1px solid #e8e0ed;padding:18px 0}.pl-faq summary{font-size:18px;font-weight:600;cursor:pointer;color:#382044;line-height:1.4}.pl-faq p,.pl-faq li{font-size:16px;line-height:1.65}.pl-faq details[open] summary{color:#713d8f;margin-bottom:14px}.pl-faq a{color:#713d8f;text-decoration:underline}<\/style>\n<section class=\"pl-faq\">\n<details>\n<summary>Welke puzzelmat kies ik?<\/summary>\n<p>Kies op basis van het aantal stukjes: tot 1000, 1500, 3000 of 5000. Voor 500 stukjes adviseren we de 1000-mat; voor 2000 de 3000-mat. Panorama\u2019s kunnen afwijken.<\/p>\n<\/details>\n<details>\n<summary>Hoe groot is een puzzel van 1000, 1500 of 3000 stukjes?<\/summary>\n<p>Gangbare voorbeelden zijn ongeveer <strong>70 \u00d7 50 cm<\/strong> bij 1000 stukjes, <strong>85 \u00d7 60 tot 90 \u00d7 60 cm<\/strong> bij 1500 en <strong>121 \u00d7 80 cm<\/strong> bij 3000. Dit zijn voorbeelden, geen vaste maten. De maat op je eigen puzzeldoos blijft leidend.<\/p>\n<\/details>\n<details>\n<summary>En een panorama, of 500 of 2000 stukjes?<\/summary>\n<p>Voor 500 stukjes adviseren we onze 1000-mat, voor 2000 onze 3000-mat. Een panorama of bijzondere vorm kan afwijken. Vraag ons bij twijfel om advies.<\/p>\n<\/details>\n<details>\n<summary>Welke mat past bij 5000 stukjes?<\/summary>\n<p>Onze mat voor 5000 stukjes meet 170 \u00d7 118 cm. Een gangbare puzzel van 5000 stukjes is ongeveer 157 \u00d7 107 cm en past daarop. Panorama\u2019s en bijzondere vormen kunnen afwijken.<\/p>\n<\/details>\n<details>\n<summary>Wat is het verschil tussen Cadeau, Eco en Luxe?<\/summary>\n<p>Cadeau wordt geleverd in een gekleurde kartonnen geschenkdoos. Bij Eco bevat de verpakking d2w. Luxe wordt geleverd met een leren draagtas en is beschikbaar voor 1500 stukjes. Je ziet bij elk formaat alleen de beschikbare uitvoeringen.<\/p>\n<\/details>\n<details>\n<summary>Hoe rol ik mijn puzzel goed op?<\/summary>\n<ol>\n<li>Leg de mat met de rubberkant naar beneden. Leg de schuimbuis tegen de <strong>korte rand, tegenover de vaste sluitband<\/strong>.<\/li>\n<li>Rol de <strong>eerste omslag heel strak<\/strong> rond de buis. Een losse start maakt goed oprollen lastig.<\/li>\n<li>Rol slag voor slag verder met <strong>beide handen, traag en stevig<\/strong>. Houd de mat over de volle breedte strak; laat ze langs de rollijn nergens loskomen. Rol door tot de vaste klittenbandsluiting sluit.<\/li>\n<\/ol>\n<\/details>\n<details>\n<summary>Heb ik losse sluitbanden nodig?<\/summary>\n<p>Nee. De Puzzlup-matten in de tabel hebben een <strong>vaste sluitband met klittenband<\/strong>. Je hoeft geen losse straps rond de rol te bevestigen.<\/p>\n<\/details>\n<details>\n<summary>Blijven alle losse stukjes precies liggen?<\/summary>\n<p>Niet altijd. Bij het oprollen en uitrollen kunnen losse stukjes verschuiven of loskomen. Rol zorgvuldig volgens de instructies, rol daarna rustig uit en druk losse stukjes weer aan. We beloven niet dat elk stukje exact op zijn plaats blijft.<\/p>\n<\/details>\n<details>\n<summary>Kan ik mijn puzzel bewaren of meenemen?<\/summary>\n<p>De mat is bedoeld om je puzzel tussendoor op te rollen en te bewaren. Sluit de vaste band en behandel de rol voorzichtig wanneer je hem verplaatst. <strong>Luxe 1500<\/strong> wordt geleverd met een leren draagtas. Ook met een tas kunnen stukjes verschuiven.<\/p>\n<\/details>\n<details>\n<summary>Van welk materiaal is de mat gemaakt?<\/summary>\n<p>De Puzzlup-matten in de tabel hebben een <strong>polyester toplaag en een rubberen onderzijde<\/strong>. De onderzijde biedt grip tijdens het puzzelen; dat is geen garantie dat de mat op iedere tafel nooit verschuift.<\/p>\n<\/details>\n<details>\n<summary>Welke sorteerbakken kies ik?<\/summary>\n<p><strong>6 sorteerbakken<\/strong> geeft je zes bakken om kleuren, randen of details apart te leggen. <strong>12 sorteerbakken<\/strong> geeft je twaalf bakken voor meer sorteergroepen. Kies op basis van hoeveel groepen je wilt maken; het aantal puzzelstukjes alleen zegt niet hoeveel ruimte je nodig hebt.<\/p>\n<\/details>\n<details>\n<summary>Vanaf welke leeftijd zijn de producten geschikt?<\/summary>\n<p>De Puzzlup-matten en sorteerbakken op deze pagina zijn bedoeld <strong>vanaf 14 jaar<\/strong>.<\/p>\n<\/details>\n<details>\n<summary>Hoe zit het met garantie?<\/summary>\n<p>Je hebt <strong>2 jaar garantie<\/strong> op de Puzzlup-matten en sorteerbakken op deze pagina. Is er iets mis? Stuur ons je bestelgegevens en een foto via <a href=\"https:\/\/wa.me\/32491551454\">WhatsApp<\/a> of <a href=\"mailto:plessers.karlien@qualico.be\">e-mail<\/a>, dan kijken we met je mee.<\/p>\n<\/details>\n<details>\n<summary>Wanneer komt mijn bestelling aan en hoe regel ik een retour?<\/summary>\n<p>Vragen over de bezorging of retourneren? We helpen je via <a href=\"https:\/\/wa.me\/32491551454\">WhatsApp<\/a> of <a href=\"mailto:plessers.karlien@qualico.be\">e-mail<\/a>.<\/p>\n<\/details>\n<details>\n<summary>Hoe kan ik jullie bereiken?<\/summary>\n<p>Via <a href=\"https:\/\/wa.me\/32491551454\">WhatsApp<\/a> of <a href=\"mailto:plessers.karlien@qualico.be\">e-mail<\/a>. We helpen je graag.<\/p>\n<\/details>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Welke puzzelmat kies ik? Kies op basis van het aantal stukjes: tot 1000, 1500, 3000 of 5000. Voor 500 stukjes adviseren we de 1000-mat; voor 2000 de 3000-mat. Panorama\u2019s kunnen afwijken. Hoe groot is een puzzel van 1000, 1500 of 3000 stukjes? Gangbare voorbeelden zijn ongeveer 70 \u00d7 50 cm bij 1000 stukjes, 85 \u00d7 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"wpai_generated_summary":"","footnotes":""},"class_list":["post-7554","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Veelgestelde vragen - Puzzlup<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/puzzlup.be\/nl\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Veelgestelde vragen - Puzzlup\" \/>\n<meta property=\"og:description\" content=\"Welke puzzelmat kies ik? 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